Most of us are moving through our lives wondering what our purpose is here on Earth, and how we can fulfill our reason for being here. In this inspiring presentation, Mike addresses the universal desire of humans to leave a legacy–to somehow bring something better into the world than was there before you, and wouldn’t exist if you had not existed. Through stories from his own personal experience, those of people in his life, and others who he has had the fortune to cross paths with, Mike shares how to overcome adversity and excel in each moment. Your legacy is your daily journey, not merely a destination or final moment in time. Gymnasts end their routines with a “strong finish,” arched back and raised hands declaring that routine the best example of their work in that moment.   It is their signature affirming they gave their very best of themselves on that performance.  Our legacy is developed each and every day.  We end our day with our signature – hopefully one that says we did our very best and represented our best self.    

Through this moving presentation, you will:

• Learn to “stick your landing” and give the appearance of total control in your life’s “performances.”

• Stop your “someday” procrastination and get busy NOW.

• Practice changing the world by changing one life at a time, starting with your own.

• Learn 3 guiding principles to make a difference through your choices.

• Recognize that part of overcoming adversity is the willingness to accept help from others.

• Identify the 8 tips to go from dreamer to achiever.

• Prepare your goals the SMART way.

• Understand the power of small gestures to make a huge impact.

• Explore 4 guiding principles on being a hero.

 

Don’t wait until retirement or the end of your life to think about your strong finish–the legacy you are leaving behind. Start now, and send the message every day that you gave your absolute best to the world!

Keynote or Workshop

1-2 Hours

There is a saying that people don’t care how much you know until they know how much you care. Prospects are people who need to know that you care about them and their needs, especially when making enormous life decisions as they are in the senior living industry. Mike takes his proven sales principles to a new level in this interactive and heart-based presentation on sales in the person-focused industry, based on his book , “Stop Selling and Start Caring.” Move from a money mentality to a service solution, closing sales faster and with more ease than you ever thought possible. Mike helps you understand the psychology of the sales process through a customer-focused lens, using his simple, yet profound, P-Effect framework to walk you and your prospect through the process from beginning to end.

You will learn:

 

• To implement the five-step sales process as a habit, with a heart of service

• The importance of building rapport with the decision maker AND his or her family

• How to treat your prospects and customers like the VIPs they are

• To get to the true objections and overcome them with the AHA process

• Why rapport is the most important step of the process, and how to build it

• To use the Selling at Combat Speed process over the phone and in person, with authenticity

• How to use the P-Effect to sell to the four Behavior Styles Get your heart back into your sales, knowing you are facilitating the best choice for the seniors you serve.

 

Immediately apply your new habits of sales service and send your closing ratios off the charts!

Keynote or Workshop

1-2 Hours

1/2 Day

1 Full Day

2 Full Days

Are you ready to become a sales warrior–someone who is so familiar with the most effective sales process that you can act without thinking and close the deal? In Mike’s engaging and transforming presentation based on his book, “Selling at Combat Speed–Finding the Inner Sales Warrior,” you will learn to instinctively respond to every aspect of the sales process in the best way possible. One of the greatest challenges today’s salespeople face is knowing what to do but not actually implementing it. Mike’s simple and straightforward P-Effect sales process takes the guesswork out of sales, and helps you see immediate results. Quickly qualify your potential customers, plan the sales process, build genuine rapport, and double your closing ratio with his five-step approach.

As a result of this presentation you will:

• Gain 12 strategies to improve your listening skills and build rapport with prospects

• Know the five magic words you MUST use to close the sale

• Learn how following the Platinum Rule builds rapport in EVERY interaction

• Define your values and align them with SMART goals for your sales success

• Turn your KASH (Knowledge, Attitudes, Skills and Habits) into cash

• Implement four tips to get out of the Failure Syndrome and stay out

• Put the seven P-Effect Laws to work in your business

• Explore the nine tips for confirming the sale

• Discover the five principles of creative negotiation

• Maximize the impact of your follow up with six tips

Take these strategies home and begin implementing them immediately for the results you want. Get ready to explode your business, acting on trained instinct like the sales warrior you were meant to be!

Keynote or Workshop

1-2 Hours

1/2 Day

1 Day

2 Days

You have the choice every day to be a hero to someone in your life, or someone you’ve never met. For some of us, we have automatic opportunities to reach out and make a difference in the life of another. For others, we must look for those opportunities, or be surprised when they are handed to us without our asking. In Mike’s motivational and inspiring presentation, he shares about paying it forward–doing those little things that can make a huge difference in the life of another person. Paying it forward is not about a sense of duty or obligation, it is about being human. We are given the chance on a daily basis to be the person who saves a life through a gesture, kind word or thoughtful act. Mike teaches us how to open up to those opportunities and step into action–no cape required.

You will learn:

 

• How to be extraordinary even when you think you’re merely ordinary

• The guiding principle that sometimes helping someone else really saves yourself

• To do the small things even if you never know the impact

• To identify several small and large ways you can practice being a hero

• Three guiding principles on giving back and paying it forward

• Four guiding principles on how to be a hero and to acknowledge the hero in others

 

Ready to be a hero? You’re making an impact on others with everything you do–it is up to you whether it is a positive or negative impact. You have what it takes to be a hero today, and remember, your best is yet to come! Be a hero – the cape is optional!

Keynote or Workshop

1-2 Hours

When you are faced with needing to do something you think is not possible, what do you do? In this engaging and motivating presentation, Mike encourages you to go ahead and do it–the belief will follow. In life and in business, your results are dictated by the actions you take, whether you believe they are possible or not. In the realm of customer service this is even more important, because what you do has a direct impact on the continued relationship with your customer. Through Mike’s genuine stories, from his time in combat to rebuilding his world after losing his child, you will experience what it means to make a difference through what you do. Customer satisfaction and loyalty come when your actions support and exceed your promise of service, every time, no matter what.

Through this presentation you will learn:

 

• The guiding principles of customer service

• The difference between knowing what to do and actually doing it

• Six strategies to go above and beyond your customer’s expectations

• How to put the heart and authenticity back into your customer’s experience

• To refine your customer service process so that you build loyalty

• How to use feedback to select the most effective actions to use with your customers

 

We can all think of times when we have received customer service that went above and beyond our expectations. Now you, too, will have the tools to deliver that level of service every time through what you do for each customer. Get out there and build your loyal following!

Keynote or Workshop 1-2 Hours

Do you really believe anything is possible? We often hear this phrase and think it can be true for someone else, but not for us. Mike takes us from talking theoretically about what is possible for us to walking the talk in this inspiring and eye-opening presentation. Do you own up to your possibilities? Are you living up to your full potential? If the answer is no, then you need to take a hard look at what you really believe is true about yourself and what you are capable of. When you own the possibility of what you can be, do or have, your life begins to move in that direction. Get yourself out of your own way and start taking action towards what you really want.

In this presentation you will:

 

• Build your confidence in yourself and release old habits of thinking

• Develop new possibilities for your life

• Define your values so that your actions are in alignment

• Generate new actions to take to move you toward your goals

• Practice walking your talk to get real results

• Learn how to identify reasonable risks Be confident in what you are capable of and what is possible for you.

 

Take the risks to move beyond what you think is probable or likely, and get into action today to create your new reality. Own it!

Keynote or Workshop 1-2 Hours

Have you ever been told to “take the blinders off?” Sometimes we get so focused on a particular outcome or behavior that we lose sight of the bigger picture. But, on the other hand, we get so much information from the world around us that it can limit our ability to focus and to believe in ourselves. By putting the blinders back on, Mike shares with us how we can go beyond what we think is possible through focus and determination. And, when we think we have nothing left to give, when we let go of the influence of what we think is true, our heart kicks in to take us that much further than we ever thought we could go.

Through this moving and motivating presentation you will learn:

 

• When to put the blinders back on and how to use them

• To redefine what you are capable of

• How to let go of your perceptions of what you can and can’t do and discover what is true

• To align your values with your actions

• The importance of the words you choose when thinking and speaking

• How to balance the bigger picture with focused determination and heart

• To motivate and inspire the people in your life to put their blinders back on Stop letting your perceived limitations define you and stop you.

 

Put the blinders back on, dig deep, and when talent is not enough alone, allow your heart to kick in!

Keynote or Workshop

1-2 Hours

Are you living your dreams? Do you still harbor secret dreams from childhood of what you wanted to be when you grew up? Now that you are grown, it’s time to start living those dreams! Mike takes you through his journey from childhood through the successes and failures of living out his dreams in this motivating and uplifting presentation. Create your vision for your future, map out your goals and actions to get you there and start living your dreams. It’s time to stop living a smaller life than you imagine for yourself, and go get your dreams.

Mike shows you how to:

 

• Define what it is you really want, and create your vision

• Identify your personal values so you can align your goals and actions

• Create SMART goals that will get results

• Follow the success steps to reach your goals

• Break down each goal into realistic action steps

• Move beyond your small thinking to dream bigger

• Stay in gratitude and appreciation for what you already have and what you are reaching for

 

Your next success is just around the corner, but you have to believe it is possible and be willing to do what it takes to get there. Are you ready? Never stop dreaming!

Keynote or Workshop

1-2 Hours

You know the drill. You attend a workshop, training or seminar and leave all fired up, ready to go out and make a big impact in the world. Your soul gets stirred up to make big changes. But within a few weeks, your fire has burnt down to embers, still there, but not enough to get you through the changes you envisioned. Before long, you forget all about the big difference you wanted to make, no longer believing you have what it takes. In Mike’s new take on motivational speaking, he helps you move from the fired up experience at the event to long-term, sustainable changes in your life.

You will learn:

 

• How to know when change is needed

• The simple steps to creating sustainable change

• To harness the power of SMART goals aligned with your values

• To spread the impact of your changes beyond yourself

• How to maintain your motivation over the long-term

• That change is inevitable–you can go with the flow or resist it

• How to fully embrace change while practicing flexibility and adaptability

 

Move beyond merely being stirred, and keep your motivation to change fired up. Get your fire stoked back up to an inspirational roar and create the difference you want to make in life!

Keynote or Workshop

1-2 Hours

Do you have forgotten dreams, stored away like old clothes in the back of your closet? Sometimes we set our dreams aside due to circumstances in our life, a change in focus, or a shift in direction. Just like going into your closet looking for a specific outfit, and instead finding a long-forgotten outfit that is even more perfect for your event, sometimes our old dreams resurface when we least expect it. And often, they are very answer we were searching for. Mike takes us through the process of examining old dreams and our current circumstances in this uplifting and engaging presentation. Once you find your closet has more options in it than you remembered, you now have a choice to make. Do you wear that old, perfect outfit, or put the dream back and keep searching for the initial outfit?

In this presentation you will:

 

• “Clean out your closet” to see what old dreams are there

• Determine if your current choices are getting you where you want to be

• Examine how old dreams may provide the perfect solution to what you are looking for

• Shift from “I can” to “I will”

• Revisit your values to guide you into your future

• Create your new vision for the future, melding old and new dreams

• Identify specific actions and next steps to take

 

It is time to go through your closet and rediscover those things that were once important in your life. If you want to make changes, start in your own closet.

Keynote or Workshop

1-2 Hours

The military does an amazing job of grooming its leaders at a very young age. Men and women in their early 20′s are given more responsibility than most people will ever achieve in their professional careers. What leadership lessons can we take from the military and apply to corporate America? In Mike’s hard-hitting, impactful presentation, he shares his experience from the trenches to the office. Leaders come in all forms, and are distinct from managers. Leadership is not a given because of your job title–it is a set of actions and values that you live from every day. Mike examines the differences between managers and leaders, helping you to take on the mantle of leadership and move beyond just being a manager or positional leader.

You will learn:

 

• Key differences between managers and leaders

• To focus more on people in order to boost your leadership abilities

• How lessons from combat can help you in the boardroom

• How to balance the dual roles of manager and leader to be the best at both • To compare and contrast the different styles of leadership

• Clear steps to creating leadership transformation in your work

 

True leadership demands integrity, discipline and heart. You will now have the tools and knowledge you need to transform yourself and your organization through leadership, whatever your job title. Go forth and lead!

Keynote or Workshop

1-2 Hours

Losing a child is the most devastating event a parent can face, and rebuilding your life from that loss is a painful, arduous journey. Mike shares his own journey of loss and recovery through this deeply moving story of pain, grief and hope. He guides us through the phases of grief, experienced as a man in today’s “be strong” world, and offers comfort and hope as the world begins to resume its daily pace around us. Whether you are a father dealing with the loss of your child, or a loved one wondering what the father is going through, why he is responding as he is and how you can help, you will find inspiration and consolation here. Mike expands on the psychology of why things are happening as they occur, and what you will feel as time goes on, and explains to women how men grieve differently.

You will learn:

 

• How society’s “rules” impact men in grief and fear

• To handle unexpected emotions and muster strength when needed

• How to share grief with your family

• The five stages of grief and how to move through them

• The key differences between men and women during grieving • Ways to cope with the rest of your life

• Strategies for getting support

• What to expect from others and how to respond to their inquiries

 

Whether you are looking for the light at the end of the tunnel, for a way to understand a man’s process of grief, or just need solutions to help you cope NOW with your loss, you will find it here. Take the hope, take the information, and heal.

Keynote or Workshop

1-2 Hours